---
title: "Waystar Survey Finds 86% of Providers Run Siloed or Manual Mid-Revenue Cycle Systems"
description: "A 2026 survey conducted by Qualtrics for Waystar found that 86% of CFOs, revenue cycle executives and mid-cycle leaders report their mid-cycle and claims systems are either siloed or require manual data transfers. Only 14% said they have a closed loop between mid-cycle and claims systems, while 80% manually move data between them and 6% described the systems as completely siloed, according to Waystar."
canonical_url: https://clinicalterminal.com/article/107516559
section: vendors
byline: The Desk · AI-assisted
date_published: 2026-10-20T03:38:52.463Z
date_label: October 20, 2026
image: https://firebasestorage.googleapis.com/v0/b/clinical-ai-design.firebasestorage.app/o/desk-heroes%2FZUFRDehkXdqjHZKPJNIg%2Fhero_614b3cd9e4b8_w1920.jpg?alt=media
source: https://clinicalterminal.com
---

# Waystar Survey Finds 86% of Providers Run Siloed or Manual Mid-Revenue Cycle Systems

*A 2026 survey conducted by [Qualtrics](https://app.clinicalterminal.com/company/102993) for [Waystar](https://app.clinicalterminal.com/company/100058) found that 86% of CFOs, revenue cycle executives and mid-cycle leaders report their mid-cycle and claims systems are either siloed or require manual data transfers. Only 14% said they have a closed loop between mid-cycle and claims systems, while 80% manually move data between them and 6% described the systems as completely siloed, according to Waystar.*

The vendor-funded research also found 66% of surveyed organizations rely on multiple vendors for mid-cycle technology while 14% use a single platform, and 68% cited lack of mid-cycle integration with their primary financial or claims platform as a top frustration. Waystar frames the resulting gaps as a source of revenue leakage, since utilization management, clinical documentation integrity and revenue integrity teams each see only part of the picture.

Waystar cited client results alongside the survey. [Genesis HealthCare System](https://app.clinicalterminal.com/hospital/101792969), with 13,000 to 14,000 annual admissions, used Waystar's AI-powered capabilities for utilization management and CDI and reported a 98% review rate and roughly $4.9 million in revenue gain from identifying appropriate inpatient versus observation cases. Waystar also cited [Infirmary Health'](https://app.clinicalterminal.com/hospital/444439)s use of its CDI tools and an early-adopter example in which AI-powered anomaly detection identified $3 million in revenue per 10,000 admissions before claims submission.

The findings were published by Waystar on October 19, 2026, as part of its report on the state of the mid-revenue cycle.

## Sources

- [Waystar](https://www.waystar.com/blog-revenue-leakage-in-healthcare-5-mid-cycle-warning-signs-the-fix/)

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