---
title: "Franciscan, Brown Health expand Microsoft agentic AI tools"
description: "Mishawaka, Ind.-based Franciscan Health and Providence, R.I.-based Brown University Health have expanded their use of Microsoft's agentic AI platform, according to an Aug. 11 Microsoft blog post reported by Becker's Hospital Review."
canonical_url: https://clinicalterminal.com/article/103801096
section: technology
byline: The Desk · AI-assisted
date_published: 2026-08-13T02:19:40.549Z
date_label: August 13, 2026
image: https://firebasestorage.googleapis.com/v0/b/clinical-ai-design.firebasestorage.app/o/desk-heroes%2Favy7gJbE45LhoGZhTTxX%2Fhero_8e755c853e16_w1920.jpg?alt=media
source: https://clinicalterminal.com
---

# Franciscan, Brown Health expand Microsoft agentic AI tools

*Mishawaka, Ind.-based [Franciscan Health](https://app.clinicalterminal.com/hospital/248855) and Providence, R.I.-based Brown University Health have expanded their use of Microsoft's agentic AI platform, according to an Aug. 11 Microsoft blog post reported by Becker's Hospital Review.*

Brown University Health built more than two dozen AI agents using Microsoft Copilot Studio, including two emergency department agents embedded in Microsoft Dragon Copilot that answer hospital policy questions and surface on-call schedules. The health system also rolled out Microsoft 365 Copilot organization-wide and used an AI research agent to help draft a responsible-AI governance policy, cutting the expected development timeline from a year to four months.

Franciscan Health, which migrated its Epic EHR to Microsoft Azure, said the infrastructure now underpins its agentic AI efforts. The health system can bring its disaster-recovery environment online in under an hour, down from 8 to 12 hours previously, and has cut infrastructure costs by 33% while improving application response times by 50%.

Both health systems are using Microsoft Fabric, Dragon Copilot, Microsoft 365 Copilot and Azure as a connected foundation for scaling AI agents across clinical and operational workflows.

## Sources

- [Becker's Hospital Review](https://www.beckershospitalreview.com/healthcare-information-technology/innovation/franciscan-brown-health-scale-microsofts-agentic-ai-tools/)

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Canonical article: https://clinicalterminal.com/article/103801096  
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