---
title: "WellNow Urgent Care achieves 90% AI user rate across network"
description: "WellNow's deployment of Commure AI to 600+ providers resulted in a 10% documentation quality increase. The solution ensures charting is done by shift end."
canonical_url: https://clinicalterminal.com/article/103251625
section: vendors
byline: The Desk · AI-assisted
date_published: 2026-06-22T22:01:05.853Z
date_label: June 22, 2026
image: https://firebasestorage.googleapis.com/v0/b/clinical-ai-design.firebasestorage.app/o/desk-heroes%2FHBTgZuCaamACVAaYRbZK%2Fhero_6cc2a301986f_w1920.jpg?alt=media
source: https://clinicalterminal.com
---

# WellNow Urgent Care Deploys Commure AI to 600+ Providers, Cites 10% Documentation Quality Rise

*[WellNow Urgent Care](https://app.clinicalterminal.com/company/100215436) deployed [Commure's](https://app.clinicalterminal.com/company/100923685) Ambient AI solution to more than 600 providers over a four-month period, according to a June 19 announcement from the vendor. The implementation has resulted in a 90% weekly active user rate across the urgent care network.*

Following the deployment, WellNow reported a 10% increase in documentation quality scores between November 2025 and February 2026. According to the report, providers using the system are now able to complete their charting by the end of a 12-hour shift. [Dr. Robert Biernbaum](https://app.clinicalterminal.com/person/103251607), WellNow's Chief Clinical Innovation Officer, was involved in the rollout, which began with a pilot program.

Commure's announcement highlighted the potential financial impact of improved documentation, stating that every 0.01 improvement in average acuity level could represent an estimated $500,000 in additional annual revenue. The report did not specify if WellNow had realized such gains.

## Sources

- [Commure](https://www.linkedin.com/posts/commure_wellnow-urgent-care-deployed-commure-ambient-activity-7473781675743698944-SbQd)

---
Canonical article: https://clinicalterminal.com/article/103251625  
Entity profiles referenced above resolve to https://app.clinicalterminal.com.